Frequently Asked Questions

How do you plan and carry out business projects?

Depending on the type, demand and needs of business, we offer one or more of our business solutions, including but not limited to Customer Satisfaction Research, Market Analysis Research, Employee Satisfaction, Benchmarking Sales Analysis. We present results of statistical analyses, including information in the form of graphs, charts and tables to the clients. We supervise and provide instructions on key decisions based on these results. You can contact us from the contact page for a specific solution for your own business.

How do you plan and carry out academic projects?

We consult with academicians and agree what data to collect and how it should be gathered. Then we plan data collection methods for specific projects, and determine the types and sizes of sample groups to be used. We also design surveys to produce the required data if necessary. Afterwards, we analyze and interpret statistical data in order to identify significant differences in relationships among sources of information and make sure that the right decisions are made based on the results.

Can you explain the details of statistical guidance you provide?

We provide statistical advice and support to small and medium sized businesses as well as individuals who seek statistical guidance. Besides business consulting, we provide one-to-one statistical education for graduate students who seek support and advice for their education and individuals who are curious to learn more about statistics. Our statistical lectures includes descriptive statistics, inferential statistics, social network analysis, and SPSS Statistics.

My business is a very small one. Is getting statistical support still worth it?

Small business is no different than any business except it has limited resources. If you plan to improve your business, no matter what your size is, we provide a low-cost way which you can significantly reach your goal. You will get to know how market trends impact your business, what your market share is and how you can increase it, how customer satisfaction measures up with your products or services, what marketing strategies work best for you, and many more invaluable solutions in return for your small investment.

Am I going to be informed about the progress of my project?

We will be keeping in touch with you about the progress of your project in order to make sure that we proceed in the same direction. We will be in contact to provide details of progress and initial results as well as to ask any questions that we encounter as we carry out the project. For shorter projects, we may not contact you to provide the details; however, the details of your study will be transferred to you step by step upon request.

How much will the work cost?

The cost will depend on a number of factors including the format and cleanliness of the data, the complexity of the analysis as well as the deliverables that are required. Depending on the type of project and your preferences, we can offer a fixed fee or work at an hourly rate for different phases of your project. Please contact us and provide the details of your project so we can precisely tell you the pricing.

How is the payment process?

When your study is completed we e-mail one part of your study. When the fee is paid, we will e-mail the whole study. You can pay by cash, by cheque or by bank transfer.

Do you have after sales service and support?

Yes. Even if your study is completed and should any questions arise please do not hesitate to contact us. We will do our best to ensure we meet your needs and make any changes upon your request.

Am I going to be charged in case I need some changes to my project?

Minor changes/small corrections are always free of charge. However, if the change requires a completely different method, analysis or reporting, then it should be charged accordingly since it is a whole different task and takes time and effort.

How long will it take for my project to be completed?

Depending on the size of the project it may take a day or several weeks. Where possible we will work to your timescales and we can often complete projects quickly. The average project delivery period is usually three to five days.